FAQ
Answers to all your questions
- Combo ItemEasiest way to offer your items together🔥
- Converting the Menu Into a SectionChange your menu into a section included in another menu
- How to disable the ordering feature for a specific menu?
- How to retrieve a menu after deleting it?Did you delete your menu by accident? No worries, we got you🤓
- How to add your menu to your Social Media?Add your menu to your Social Media with simple steps 🚀
- How Can I Export My Menu as PDF File?Get a copy of your menu in PDF format.
- Waiter ModeEasiest way to manage your orders on the move🚀
- How to Change My Menu Title?
- How to Mark Your Items as "Sold Out"?
- Switching To The New FineDine Printer AppThis guide takes about 15 minutes. You will remove the old printer server program, install the new FineDine printer app, then set your default printer and special printers again.
- What is the difference between the Digital Menu subscription plans?Basic, Pro, Advanced and Premium what are the differences between them?
- How to change the Printer server's Engine?A guide for updating your server printer's engine.
- How can I change the registered mobile number of my restaurant?How to edit the number registered to "Call Restaurant"
- What is the "Paper Menu" design structure for the Tablet Menu?
- Why can't I see the language selection button?How can I enable the language selection on the welcome screen?
- How Did My Item/Section Disappear?
- How to Display the Menu With Multiple Currencies?
- How Can I Change the Language of Printed Receipts?How to prevent any misprinted item names?
- How to Display the Nutrition Information of My Dishes?How to display the nutrition facts for your dishes?
- How Can I Print My QR Code?Simplest way to print your QR Code
- Where to Add the Coupon Code for Activation?
- How Can I Change My Login Email Address and Password?Easiest way to change your E-mail address and password to login to your account
- How to Navigate Through the Surveys Tab in the Translation CenterGoing through the Survey tab under the Translation Center.
- How to add Tips before ordering?
- How to Clear the Tablet App Cache?
- How to Add More Tables?Setting tables to start taking orders from your menu
- Can I generate different QR codes for each of my branches under one account?Generating separate QR Codes for each venue
- How to Find My Menu Link?A guide to show your menu on your website or social media!
- How Can I Change My QR Code Color?You can easily recolor your QR Code with these steps!
- How to update the details of an item?This article will guide you on how to change the details such as the price or pictures, description, etc of an item.
- How to Navigate Through the Others Tab in the Translation CenterGoing through the Others tab under the Translation Center.
- How to delete a section & item?This article will help you to delete a section & item from your menu.
- Can I upgrade my plan later?
- How to bulk edit all prices on the menu?Easiest way to bulk edit your prices!
- What are "Grid view" and "List view" options on your Tablet Menu?This article will give you a better understanding of the Grid and List view options you have on your Tablet menu.
- What is Venue Profile on the Tablet?How to Check Your Venue Information on the Move?
- Why am I Getting a "Your plan has reached its limit" Error?Why you're getting this error and how to fix it
- How to Navigate Through the Modifiers Tab in the Translation CenterGoing through the Modifiers tab in under the Translation Center.
- Am I charged automatically every month/year?How to renew subscriptions and how you're charged
- How to Navigate Through the Menu Tab in the Translation CenterNavigating through the Menu tab under the Translation Center.
- Which Tablet Menu ordering mode is best for my business?
- Why can't I See "add" and "cart" Options?Create a ticket to activate the "add" and "cart" buttons!
- Change or cancel a plan after subscribing
- Design Color GuideHow to change all the colors on your menu
- Where Can We Set Up the Sound Notifications?Setting up the sound notification in the Finedine dashboard
- Where's my Invoice?How to find your Invoices?
- Locking the tablet to restrict exitHow to make sure your guests can't close the app
- I can't see the images I uploaded in my menu on the tabletsWhy your images may not be appearing on your tablets
- How Do You Set the Date Range in the “Reports” Tab?Setting the date range in the "Reports" tab
- How to integrate FineDine with a POSThe POS integration process with your menu
- Promo Code: What Is It and How Do You Make One?Promo code definition and how to make one
- Can I Change the Font Size on my Tablet?Changing the Font Size for Tablets
- How to Integrate Finedine With Thermal PrintersThe kitchen/bar printer integration process with your menu
- How can I display different content at certain times?You can set menus to be displayed at different times periodically or for special dates!
- Preview Your Menu on the DashboardCheck it before you Share it!
- How to Hide a Menu/Section/Item?Publish what you want to show and hide the things you don't want
- Applying Discounts, Taxes and Extra Charges to the TicketsHow to apply; service charges, V.A.T's or discounts to the tickets?
- How to Copy & Move an Item/ Section or Menu?
- How to Create a New Venue?
- How to upload photos and videos?Uploading images for items
- Adding Labels to Your ProductsLabeling your products as; New, Signature or Special Presentation!
- How to Insert a Company Logo to the Menu?
- How to Change the Currency of Your MenuChanging the prices and currency displayed on your menu
- How to insert an image or a video as a homepage background on your tablet menu?
- I don't want to use pictures on my tablet menu, how does that work?How to use your menu without images
- How to Use "Ingredient Warnings"?Ingredient & Allergen Warnings for your menu
- Does the Tablet Menu App Work in Landscape Mode?Can the Tablet Menu App Work Horizontally?
- What are the Supported Languages?Translating your menu into other languages
- Minimum System Requirements for Tablet DevicesSpecifications needed for IOS and Android tablets
- What is the best image size for my menu?The optimum image sizes for items and backgrounds to make sure they appear properly
- What is the Maximum File Size to Upload?The maximum size for images and videos
- What is the Pin Code on my Tablet When I Want to Create a Ticket?Assign a Pin Code to your staff for specified access
- How to Update the Menu on Tablets?Publish changes from the control panel with one click!
- Is it Possible to Use my Tablet Menu Offline?Using your Tablet Menus without an Internet Connection
- Can I Change the Font in My Menu?Is It Possible to Change My Text Font?
- How Do You Change the Order of the Items on the Menu?Changing the order of items on the menu
- How to Set Multiple Prices for an Item?How to display prices for different portions / servings
- Can a Plan be Divided in Multiple Venues?Is It Possible to Use a Single Subscription for Several Venues?
- Multiple venues under the same account
- How to Update Card/Billing Information?Changing your card information on the system
- How to Reach the Information of My Customers?Check your customer's behaviours on your menu and categorise them.
- How to Search for a Specific Item on the Tablet Menu?Guests can search for exactly what they want to have
- What are the differences between various Tablet menu structures?A guide to show in details the different structure available for the tablet menu
- How to set up Dine-in Service Requests?How to add "Call a Waiter" button?
- Steps to take when getting "Server Stopped Responding" errorThe guile will help you handle the server error when trying to access your QR menu
- How Do I Connect My Google Business Account to My FineDine Account?
- How To Assign a Modifier Group To An Item (After Integrating with POS System)A guide to show the steps that needs to be followed to assign a modifier group to a specific item after an integration with a POS system has been established.
- How Can I Disable Search Engine Indexing for My Menu?Your FineDine menu is automatically indexed by search engines. You can easily disable this feature by following the steps below:
- Where Can I Find My Venue ID?A guide that shows you how to find your venue ID!
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