FAQ
Answers to all your questions
- Combo Item
Easiest way to offer your items togetherš„
- Converting the Menu Into a Section
Change your menu into a section included in another menu
- How to disable the ordering feature for a specific menu?
- How to retrieve a menu after deleting it?
Did you delete your menu by accident? No worries, we got youš¤
- How to add your menu to your Social Media?
Add your menu to your Social Media with simple steps š
- How Can I Export My Menu as PDF File?
Get a copy of your menu in PDF format.
- Waiter Mode
Easiest way to manage your orders on the moveš
- How to Change My Menu Title?
- How to Mark Your Items as "Sold Out"?
- What is the difference between the Digital Menu subscription plans?
Basic, Pro, Advanced and Premium what are the differences between them?
- How to change the Printer server's Engine?
A guide for updating your server printer's engine.
- How can I change the registered mobile number of my restaurant?
How to edit the number registered to "Call Restaurant"
- What is the "Paper Menu" design structure for the Tablet Menu?
- Why can't I see the language selection button?
How can I enable the language selection on the welcome screen?
- How Did My Item/Section Disappear?
- How to Display the Menu With Multiple Currencies?
- How Can I Change the Language of Printed Receipts?
How to prevent any misprinted item names?
- How to Display the Nutrition Information of My Dishes?
How to display the nutrition facts for your dishes?
- How Can I Print My QR Code?
Simplest way to print your QR Code
- Where to Add the Coupon Code for Activation?
- How Can I Change My Login Email Address and Password?
Easiest way to change your E-mail address and password to login to your account
- How to Navigate Through the Surveys Tab in the Translation Center
Going through the Survey tab under the Translation Center.
- How to add Tips before ordering?
- How to Clear the Tablet App Cache?
- How to Add More Tables?
Setting tables to start taking orders from your menu
- Can I generate different QR codes for each of my branches under one account?
Generating separate QR Codes for each venue
- How to Find My Menu Link?
A guide to show your menu on your website or social media!
- How Can I Change My QR Code Color?
You can easily recolor your QR Code with these steps!
- How to update the details of an item?
This article will guide you on how to change the details such as the price or pictures, description, etc of an item.
- How to Navigate Through the Others Tab in the Translation Center
Going through the Others tab under the Translation Center.
- How to delete a section & item?
This article will help you to delete a section & item from your menu.
- Can I upgrade my plan later?
- How to bulk edit all prices on the menu?
Easiest way to bulk edit your prices!
- What are "Grid view" and "List view" options on your Tablet Menu?
This article will give you a better understanding of the Grid and List view options you have on your Tablet menu.
- What is Venue Profile on the Tablet?
How to Check Your Venue Information on the Move?
- Why am I Getting a "Your plan has reached its limit" Error?
Why you're getting this error and how to fix it
- How to Navigate Through the Modifiers Tab in the Translation Center
Going through the Modifiers tab in under the Translation Center.
- Am I charged automatically every month/year?
How to renew subscriptions and how you're charged
- How to Navigate Through the Menu Tab in the Translation Center
Navigating through the Menu tab under the Translation Center.
- Which Tablet Menu ordering mode is best for my business?
- Why can't I See "add" and "cart" Options?
Create a ticket to activate the "add" and "cart" buttons!
- Change or cancel a plan after subscribing
- Design Color Guide
How to change all the colors on your menu
- Where Can We Set Up the Sound Notifications?
Setting up the sound notification in the Finedine dashboard
- Where's my Invoice?
How to find your Invoices?
- Locking the tablet to restrict exit
How to make sure your guests can't close the app
- I can't see the images I uploaded in my menu on the tablets
Why your images may not be appearing on your tablets
- How Do You Set the Date Range in the āReportsā Tab?
Setting the date range in the "Reports" tab
- How to integrate FineDine with a POS
The POS integration process with your menu
- Promo Code: What Is It and How Do You Make One?
Promo code definition and how to make one
- Can I Change the Font Size on my Tablet?
Changing the Font Size for Tablets
- How to Integrate Finedine With Thermal Printers
The kitchen/bar printer integration process with your menu
- How can I display different content at certain times?
You can set menus to be displayed at different times periodically or for special dates!
- Preview Your Menu on the Dashboard
Check it before you Share it!
- How to Hide a Menu/Section/Item?
Publish what you want to show and hide the things you don't want
- Applying Discounts, Taxes and Extra Charges to the Tickets
How to apply; service charges, V.A.T's or discounts to the tickets?
- How to Copy & Move an Item/ Section or Menu?
- How to Create a New Venue?
- How to upload photos and videos?
Uploading images for items
- Adding Labels to Your Products
Labeling your products as; New, Signature or Special Presentation!
- How to Insert a Company Logo to the Menu?
- How to Change the Currency of Your Menu
Changing the prices and currency displayed on your menu
- How to insert an image or a video as a homepage background on your tablet menu?
- I don't want to use pictures on my tablet menu, how does that work?
How to use your menu without images
- How to Use "Ingredient Warnings"?
Ingredient & Allergen Warnings for your menu
- Does the Tablet Menu App Work in Landscape Mode?
Can the Tablet Menu App Work Horizontally?
- What are the Supported Languages?
Translating your menu into other languages
- Minimum System Requirements for Tablet Devices
Specifications needed for IOS and Android tablets
- What is the best image size for my menu?
The optimum image sizes for items and backgrounds to make sure they appear properly
- What is the Maximum File Size to Upload?
The maximum size for images and videos
- What is the Pin Code on my Tablet When I Want to Create a Ticket?
Assign a Pin Code to your staff for specified access
- How to Update the Menu on Tablets?
Publish changes from the control panel with one click!
- Is it Possible to Use my Tablet Menu Offline?
Using your Tablet Menus without an Internet Connection
- Can I Change the Font in My Menu?
Is It Possible to Change My Text Font?
- How Do You Change the Order of the Items on the Menu?
Changing the order of items on the menu
- How to Set Multiple Prices for an Item?
How to display prices for different portions / servings
- Can a Plan be Divided in Multiple Venues?
Is It Possible to Use a Single Subscription for Several Venues?
- Multiple venues under the same account
- How to Update Card/Billing Information?
Changing your card information on the system
- How to Reach the Information of My Customers?
Check your customer's behaviours on your menu and categorise them.
- How to Search for a Specific Item on the Tablet Menu?
Guests can search for exactly what they want to have
- What are the differences between various Tablet menu structures?
A guide to show in details the different structure available for the tablet menu
- How to set up Dine-in Service Requests?
How to add "Call a Waiter" button?
- Steps to take when getting "Server Stopped Responding" error
The guile will help you handle the server error when trying to access your QR menu
- How Do I Connect My Google Business Account to My FineDine Account?
- How To Assign a Modifier Group To An Item (After Integrating with POS System)
A guide to show the steps that needs to be followed to assign a modifier group to a specific item after an integration with a POS system has been established.
- How Can I Disable Search Engine Indexing for My Menu?
Your FineDine menu is automatically indexed by search engines. You can easily disable this feature by following the steps below:
- Where Can I Find My Venue ID?
A guide that shows you how to find your venue ID!