Inside Restaurant’s Digitalization: Q&A with Nusr-Et(Saltbae)

<p><img loading="lazy" class="alignnone size-fusion-1200 wp-image-2130" src="http://52.56.169.173/wp-content/uploads/2021/12/1_KVSYKpv-nzVIXcdhnhKoWg-1200x800.jpeg" alt="What Your Restaurant’s Online Ordering Service Really Costs You - FineDine Digital Menu" width="1200" height="800" srcset="https://fdwp.finedinemenu.com/wp-content/uploads/2021/12/1_KVSYKpv-nzVIXcdhnhKoWg-1200x800.jpeg 1200w, https://fdwp.finedinemenu.com/wp-content/uploads/2021/12/1_KVSYKpv-nzVIXcdhnhKoWg-300x200.jpeg 300w, https://fdwp.finedinemenu.com/wp-content/uploads/2021/12/1_KVSYKpv-nzVIXcdhnhKoWg-1024x682.jpeg 1024w, https://fdwp.finedinemenu.com/wp-content/uploads/2021/12/1_KVSYKpv-nzVIXcdhnhKoWg-768x512.jpeg 768w, https://fdwp.finedinemenu.com/wp-content/uploads/2021/12/1_KVSYKpv-nzVIXcdhnhKoWg-200x133.jpeg 200w, https://fdwp.finedinemenu.com/wp-content/uploads/2021/12/1_KVSYKpv-nzVIXcdhnhKoWg-400x267.jpeg 400w, https://fdwp.finedinemenu.com/wp-content/uploads/2021/12/1_KVSYKpv-nzVIXcdhnhKoWg-600x400.jpeg 600w, https://fdwp.finedinemenu.com/wp-content/uploads/2021/12/1_KVSYKpv-nzVIXcdhnhKoWg-800x533.jpeg 800w, https://fdwp.finedinemenu.com/wp-content/uploads/2021/12/1_KVSYKpv-nzVIXcdhnhKoWg.jpeg 1400w" sizes="(max-width: 1200px) 100vw, 1200px" /></p>
<p id="829f" class="hx hy ha hz b ia ib he ic id ie hi if ig ih ii ij ik il im in io ip iq ir is gu gi lx" data-selectable-paragraph=""><span class="ah ly lz ma dz mb mc md me mf ar">T</span>he addition of online ordering is an important add-on to the restaurant business in 2020. While social interaction is minimized, many customers still want to eat from their favorite restaurants. As a result, they seek online ordering. But the platform customers choose their order, directly affects restaurants&#8217; profitability.</p>
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<p id="6020" class="mj mk ha bd ml mm mn mo mp mq mr is cb" data-selectable-paragraph="">Third-party vendors such as Uber-Eats or Grabhub can offer ease and convenience, but that arrives with a cost; loss of profitability.</p>
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<p id="6e1b" class="hx hy ha hz b ia ms he ic id mt hi if ig mu ii ij ik mv im in io mw iq ir is gu gi" data-selectable-paragraph="">The question for restaurants is: Are you experiencing a decrease in profits because of the high fees and commissions charged by delivery services?</p>
<p id="c11f" class="hx hy ha hz b ia ib he ic id ie hi if ig ih ii ij ik il im in io ip iq ir is gu gi" data-selectable-paragraph="">During the pandemic, many of <span id="rmm">t</span>he restaurants had to close their doors for indoor services. As a result, there was a growing demand for delivery. So, in order to tap the growing demand for dine-out services and to connect with consumers, restaurants turned to 3rd party delivery apps.</p>
<p id="c64c" class="hx hy ha hz b ia ib he ic id ie hi if ig ih ii ij ik il im in io ip iq ir is gu gi" data-selectable-paragraph="">These online ordering platforms offer an extensive network of new potential clients, can increase brand awareness, and ensure a flow of orders which might not otherwise occur. But that will have a price.</p>
<p id="be08" class="hx hy ha hz b ia ib he ic id ie hi if ig ih ii ij ik il im in io ip iq ir is gu gi" data-selectable-paragraph="">Third-party online ordering services charge restaurant owners a significant amount of commission and processing fees. Here is the breakdown of how much online food ordering services charge restaurants.</p>
<h2 id="1545" class="ro rp ha bd nj wg wv wi hf wj ww wl hj wm wx wo rz wp wy wr sc ws wz wu sf sg gi" data-selectable-paragraph=""><strong class="cg">Grubhub</strong></h2>
<p id="ac27" class="hx hy ha hz b ia sm he ic id sn hi if ig so ii ij ik sp im in io sq iq ir is gu gi" data-selectable-paragraph="">The base commission rate for Grubhub orders is 10% and a processing fee of 3.05% plus $0.30. If you want to have more marketing space, it asks for an additional 20%.</p>
<h2 id="2404" class="ro rp ha bd nj wg wv wi hf wj ww wl hj wm wx wo rz wp wy wr sc ws wz wu sf sg gi" data-selectable-paragraph=""><strong class="cg">UberEats</strong></h2>
<p id="b4f9" class="hx hy ha hz b ia sm he ic id sn hi if ig so ii ij ik sp im in io sq iq ir is gu gi" data-selectable-paragraph="">Restaurants can choose from 3 options; zero commission for pickup orders; a reduced 15% fee for restaurants who have their own delivery people, and 30% for full-service ( such as marketing ) with delivery people available on the Uber Eats platform.</p>
<h2 id="9070" class="ro rp ha bd nj wg wv wi hf wj ww wl hj wm wx wo rz wp wy wr sc ws wz wu sf sg gi" data-selectable-paragraph=""><strong class="cg">DoorDash</strong></h2>
<p id="0377" class="hx hy ha hz b ia sm he ic id sn hi if ig so ii ij ik sp im in io sq iq ir is gu gi" data-selectable-paragraph="">The commission for the company is around 20%. In addition, customers pay between $5 to $8 for delivery.</p>
<h2 id="bdd8" class="ro rp ha bd nj wg wv wi hf wj ww wl hj wm wx wo rz wp wy wr sc ws wz wu sf sg gi" data-selectable-paragraph=""><strong class="cg">Postmates</strong></h2>
<p id="8c36" class="hx hy ha hz b ia sm he ic id sn hi if ig so ii ij ik sp im in io sq iq ir is gu gi" data-selectable-paragraph="">Depending on the services, Postmates charge 15%-30% as commission. The app also charges a delivery fee from customers.</p>
<h2 id="eb9c" class="ro rp ha bd nj wg wv wi hf wj ww wl hj wm wx wo rz wp wy wr sc ws wz wu sf sg gi" data-selectable-paragraph=""><strong class="cg">Careem</strong></h2>
<p id="2490" class="hx hy ha hz b ia sm he ic id sn hi if ig so ii ij ik sp im in io sq iq ir is gu gi" data-selectable-paragraph="">The range for commission depends on the agreement. However, it is around 30%.</p>
<h2 id="3975" class="ro rp ha bd nj wg wv wi hf wj ww wl hj wm wx wo rz wp wy wr sc ws wz wu sf sg gi" data-selectable-paragraph=""><strong class="cg">Deliveroo</strong></h2>
<p id="6455" class="hx hy ha hz b ia sm he ic id sn hi if ig so ii ij ik sp im in io sq iq ir is gu gi" data-selectable-paragraph="">The company did not share their <strong class="hz hb">commission</strong> rates online, however, reports online suggest that they charge up to 35%.</p>
<h2 id="0b4b" class="ro rp ha bd nj wg wv wi hf wj ww wl hj wm wx wo rz wp wy wr sc ws wz wu sf sg gi" data-selectable-paragraph="">Talabat</h2>
<p id="b55d" class="hx hy ha hz b ia sm he ic id sn hi if ig so ii ij ik sp im in io sq iq ir is gu gi" data-selectable-paragraph="">Talabat charges a fee between 15% and 20% percent on orders. However, additional reductions are given when there is an exclusivity deal.</p>


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